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Dr. Shyam Singhal

Visiting Faculty

BACKGROUND
Dr. Shyam has been in IT industry for nearly 30 years, and has worked across multiple functions in software delivery, like Pre-Sales, Delivery, Delivery Excellence, Application Outsourcing, CoE setup etc. In his last assignment at Microsoft, where he had spent around 14 years, he was heading the delivery across US and Europe regions at India Global Delivery for one of the technology verticals, and most recently as Lead for Delivery Excellence India.

He is a learner by nature and loves to experiment with new ideas and workings. His doctorate topic (“Progressive Forecasting in Agile-Scrum Development Projects via Effort, Defects, and Story Points Based Predictive Models”) also originated from a business problem. His research work resulted in a forecasting tool (using two ML models) for Agile projects. This tool was piloted across Microsoft Consulting Services globally and returned an accuracy of more than 93%. Applied Statistics, Business Analytics, Commercial Excellence, Optimizations, Lean Six-Sigma, Delivery Management, Estimation and Forecasting are few other subjects of his interest.

He graduated in Economics from Delhi University and completed his Executive MBA and Doctorate from SPJIMR and S P Jain School of Global Management, respectively.
At present, he has been working with an IT organization to setup their Digital Transformation, QE and AppDev practices, and has also been doing Independent Consulting, in his areas of interest, as listed above.

EDUCATION
B A (Hons) Economics – Delhi University
Exec. MBA – S P Jain Institute of Management & Research
Doctor of Business Administration – S P Jain School of Global Management, Sydney


ACADEMIC EXPERIENCE
Corporate Trainings – 6 years
No experience in exclusive academic environment


INDUSTRY EXPERIENCE
30 years in IT Industry


TEACHING INTERESTS

  • Digital transformation
  • Agile Transformation
  • Cost Optimization
  • Lean & Six-Sigma
  • Estimation and Prediction
  • Delivery / Program / Project Management
  • Risk Management
  • Process Optimization
  • Business / Data Analytics
  • Applied Statistics
  • Digital Strategy
RESEARCH INTERESTS
  • Estimation and Prediction
TRAINING & CONSULTING INTERESTS
  • Digital transformation
  • Agile Transformation
  • Cost Optimization
  • Lean & Six-Sigma
  • Estimation and Prediction
  • Delivery / Program / Project Management
  • Risk Management
  • Process Optimization
  • Business / Data Analytics
  • Applied Statistics
  • Digital Strategy
CERTIFICATIONS
  • DMAIC / DMADV – GE Trained
  • PMP-PMI
  • ISO-9001 – Internal Audit
  • CMMi – Internal Auditor
PAPER PUBLICATIONS
  • Paper: “Effort Estimation in Software Development Using Story Point: A Machine Learning Approach” – https://www.inderscienceonline.com/doi/abs/10.1504/IJKESDP.2020.112630
  • Paper: “Generalizing Software Defect Estimation using Size and Two Interaction Variables” – Handbook on Artificial Intelligence-Empowered Applied Software Engineering Artificial Intelligence-enhanced Software and Systems Engineering 2
  • Volume1: Novel Methodologies to Engineering Smart Software Systems by Springer
  • Short Case: “Is Our ‘Capacity-based’ Contracting Helping or Hurting?” in “Learning Management through Cases” – Wiley Publications
  • Paper: “Software Estimation – A critical six points analysis of adopted approaches” – To be published
BLOGS
  • Obsession with AI/ML resulting in biased thinking | LinkedIn
  • Agile Transformation | LinkedIn
  • Data requirements and evolving implementations | LinkedIn
  • Transformation, and the tale of two internal factors | LinkedIn
  • Modern Delivery – What is it, and how to reach there | LinkedIn
  • Customer Satisfaction – why do we measure, and what do we measure? | LinkedIn
  • Agile, in consulting services – Part II | LinkedIn
  • Data Analytics – Basic Understanding, to have informed conversations | LinkedIn
  • Agile, in consulting services | LinkedIn
  • Is Forecasting, the necessity; independent of Delivery Methodology? | LinkedIn
  • Metrics Driven Behavior, or Being Slave to it? | LinkedIn
  • Strategy, DMAIC, and Problem Resolution – Different paths to same destination? | LinkedIn
  • Agile – What is it anyways? | LinkedIn
  • Strategy – Re-confirmation / assessment as tools, to be relevant | LinkedIn
  • Performance management – Is “Bell Curve”, or current substitute, will solve the cited problems? | LinkedIn
  • Strategy – in its simplest form | LinkedIn