Ganesh S

PGDM 2015-17

 

Age: 23

Email ID: This email address is being protected from spambots. You need JavaScript enabled to view it.

Languages: English, Kannada, Tamil, Telugu

Competencies: Communication Skills; Leadership; Team Management; Passion to learn and grow

Work Experience: 

Publicis Beehive, Bangalore (9 months)
Executive – Client Services

• Handled marketing and advertising for retail clients (Total Superstore and Sangeetha Mobiles)
• Worked on Sangeetha’s Anniversary Sale Campaign covering over 75 advertisements across online and offline mediums
• Suggested and implemented an online campaign for Sangeetha Mobile stores to tackle competition posed by online players
• Conducted store visits and provided feedback on improving the customer experience at the store level for Total Superstore
• Suggested and implemented ideas on ‘Future of Retail’, including Digital Marketing tools and trends, which would help clients in promoting their products better to the customers

Amazon India Development Center, Bangalore (1.2 years)
Seller Support Associate

• Handling queries of sellers who are selling on Amazon.com including account, payment, order and product related queries
• Created a process change with respect to adding Android Jelly Bean feature for Mobiles and Tablets that had a huge impact on sales for sellers selling on Amazon.com platform
• Received appreciation from VIP sellers for my assistance and received ‘Save Seller’ badge
• Received ‘Positive Response Rate Champ’ Award for the month of March, 2014
• Interacting with sellers to ensure they are delivering great customer experience as per Amazon standards
• Assisting sellers on Fulfillment by Amazon (FBA) platform
• Inventory management of several VIP sellers on Amazon.com

Directi Internet Solutions, Bangalore (6 months)
Web Solution Specialist

Education: 

Bachelors in Business Management | Christ University, Bangalore | 2009 – 2012

Achievements and Interests: Professional Diploma in Digital Marketing by NIIT Imperia in association with Digital Marketing Institute.

Extracurricular Activities: Listening to music, Watching TV